Question 1

How often should I have my windows cleaned?

Accepted Answer

For residential properties, we recommend window cleaning every 4-8 weeks to maintain optimal clarity and appearance. Commercial properties may benefit from more frequent cleaning, typically every 2-4 weeks, depending on location and environmental factors. Regular window cleaning prevents buildup and extends the life of your windows.

Question 2

What areas in Suffolk do you cover?

Accepted Answer

We provide professional window cleaning services throughout Suffolk, including Ipswich, Bury St Edmunds, Lowestoft, Felixstowe, Haverhill, Newmarket, Sudbury, Stowmarket, Woodbridge, Beccles, Mildenhall, Saxmundham, and surrounding areas. Contact us to confirm coverage for your specific location.

Question 3

Do you clean windows in all weather conditions?

Accepted Answer

We can clean windows in light rain as our purified water system works effectively in most conditions. However, we avoid cleaning during heavy rain, strong winds, or freezing temperatures for safety and quality reasons. If weather prevents cleaning on your scheduled day, we will reschedule at no extra charge.

Question 4

Are your window cleaning services insured?

Accepted Answer

Yes, we are fully insured with comprehensive public liability insurance. This protects both our team and your property during all window cleaning operations. We take safety seriously and follow strict protocols to ensure professional service delivery.

Question 5

What is your pricing structure?

Accepted Answer

Our pricing depends on factors such as property size, number of windows, accessibility, and cleaning frequency. We offer competitive rates and provide free, no-obligation quotes. Regular maintenance plans often qualify for discounted rates. Contact us for a personalized quote tailored to your needs.

Question 6

Do I need to be home during the window cleaning?

Accepted Answer

For exterior window cleaning, you do not need to be home. We can complete the work and leave an invoice or send it electronically. For interior and exterior cleaning, we will need access to your property. We are flexible and can work around your schedule.

Question 7

What cleaning method do you use?

Accepted Answer

We primarily use the water-fed pole system with purified water, which provides superior cleaning results without chemicals. This method is safe, eco-friendly, and leaves windows streak-free. For certain situations, we also use traditional squeegee methods. We select the best approach for each job.

Question 8

How long does window cleaning take?

Accepted Answer

The duration depends on property size and the number of windows. A typical residential property takes 30-60 minutes, while larger homes or commercial properties may take longer. We work efficiently without compromising quality to minimize disruption to your day.

Question 9

Do you clean window frames and sills?

Accepted Answer

Yes, our standard window cleaning service includes cleaning frames and sills as part of the process. We ensure all visible surfaces are cleaned to provide a complete, professional finish. If you require additional services like deep cleaning of frames, we can accommodate that.

Question 10

What payment methods do you accept?

Accepted Answer

We accept various payment methods including cash, bank transfer, and card payments for your convenience. Payment is typically due upon completion of the service. For regular customers, we can arrange flexible payment schedules.

Suffolk Window Cleaning

Our Window Cleaning Services

Residential Window Cleaning

Commercial Window Cleaning

Gutter Cleaning

Conservatory Cleaning

Shop Front Cleaning

Regular Maintenance Plans

Areas We Serve in Suffolk

Ipswich

Bury St Edmunds

Lowestoft

Felixstowe

Haverhill

Newmarket

Sudbury

Stowmarket

Woodbridge

Beccles

Mildenhall

Saxmundham

Frequently Asked Questions